FTC to Require Cox Media Group, Two Other Firms to Pay Nearly $1 Million to Settle Charges They Deceived Customers About “Active Listening” AI-Powered Marketing Service

The FTC settled with Cox Media Group, MindSift LLC, and 1010 Digital Works LLC for falsely claiming their AI-powered marketing service could target ads based on conversations from smart devices and that consumers had opted in. The service did not use voice data, and consumers had not consented. The companies must pay nearly $1 million and are prohibited from misrepresenting their advertising services.